1. Introduction
Welcome to Ascore. This Privacy Policy explains how Ascore ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application and related services.
By using Ascore, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, phone number)
- Profile information (avatar, bio)
- Transaction details you create
- Asset information you record
- Communications with other users
- Support requests
2.2 Automatically Collected Information
- Device information (model, OS version)
- App usage data
- Log data and crash reports
- IP address (anonymized)
2.3 Information from Third Parties
- Social login providers (if you choose to connect)
- Verification services (for identity verification)
3. How We Use Your Information
We use your information to:
- Provide and maintain the Ascore service
- Process and display your transactions
- Calculate and display trust scores
- Enable communication between users
- Send important service notifications
- Improve and personalize your experience
- Ensure platform security
- Comply with legal obligations
4. Information Sharing
We DO NOT sell your personal information.
We may share information in these limited circumstances:
With Other Users
- Transaction counterparties see transaction details
- Public profile information if you share your profile
- Witnesses see transactions they're invited to
With Service Providers
- Cloud hosting (AWS)
- Analytics (privacy-focused, no personal data)
- Email services (for notifications)
For Legal Reasons
- To comply with legal obligations
- To protect our rights and safety
- With your consent
5. Data Storage & Security
Security Measures
Data Retention
- Active account data: Retained while account is active
- Deleted account data: Removed within 30 days
- Transaction records: Retained for legal compliance
Data Location
Primary servers: United States (AWS us-east-2)
6. Your Rights & Choices
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights:
- Use in-app settings
- Contact us at privacy@myascore.com
7. Children's Privacy
Ascore is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Users
If you're outside the United States, your data may be transferred to and processed in the United States. By using Ascore, you consent to this transfer.
9. Changes to This Policy
We may update this policy. We'll notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy questions: